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  • I love Mexican food. I think this place actually has decent food but the tortillas seem under done and the insides can be a little soupy. What drove me to a low rating, is the poor customer service I experienced when stopping for a mid shift meal. The teenage girls who are facilitating the restaurant are rude to some and pleasant to others. I've never been to Burrito House before, but I frequent restaurants around town and can say that there are a lot better options than this stop. Chipotle actually makes a better burrito. When the cashier took my order she took my credit card and swiped it, and then lifted up the floor mat for the other girl to sweep, card in hand. I know hands can be really dirty because of things we touch, but this was just blatantly gross. Almost to the point where I was willing to forfeit the credit card and just wait for the new one in the mail. I was charged $10 for a burrito that probably should have cost $7. I sat down at a table and waited for my burrito to come while I watched another young gentleman and his older companion come in. It's interesting how different two people can be treated. I sat there and waited while my burrito was being prepared, and they actually engaged in small talk. When my burrito finally came, the girl working the register handed it to me, or should I say tossed it to me. She turned around so fast she didn't even know she had done it. The other two patrons sat down and were served their food in a different fashion than how I was served. The other girl walked over to their table and offered them complementary iced tea because they were just going to throw out the batch at the end of the night. I think they were going to close within the next 30 minutes, so they wanted to get rid of the excess but not waste it. She filled two large to-go cups with iced tea and thanked them for coming in. I had to resume working that evening so I promptly finished my meal and was about to leave , but I thought to myself it would be nice to have a little caffeine jolt before resuming my shift. I walked up to the register and was not greeted again, but given a look which meant "what can I get for you?" I ordered an iced tea and paid for it. I don't expect to be given an iced tea for free, but I was hoping for a smile atleast. It's not always the food you ate at a restaurant, sometimes it's how it made you feel.
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