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  • Ok this review is technically for Vetco, but I feel the need to give a heads up to anyone using this service. Honestly I have always loved this service, I've been going here for 2 years with both my dogs. Good service, friendly people and good prices. Today I took my dogs in just for their heartworm test. There was a line, like always, but it usually goes fairly fast. Not today. I waited in line for an hour and a half! I cannot believe it! The reason? They switched from paper (they used to hand out forms and every person would fill it out themselves) to....ding, ding, that's right you guessed it...electronic tablets and WHAT do you know? It slows down the process to a snails pace because the clerks have to enter in every individual person and dog's info themselves instead of having the customer do it while they wait in line. I cannot believe how slow the line went. I was in shock. I honestly felt bad for every single person working there because they were just as frustrated. Needless to say, the money I saved is not worth spending 2 hours there just to get a heartworm test. It was good while it lasted but I'm not going to come back :(
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