One of the better nail experiences I have had. I have very short nail beds and ALWAYS leave nail salons with bleeding fingers from the drills they use because they're not paying attention to what's nail or skin. Tom did my nails and didn't nick me once! He did the coffin shape perfectly and made sure throughout the process that I liked what he was doing. They're not too thick and he got the perfect length. Only thing that sucked was I waited over an hour to be serviced - but a technician did tell me it would be a 40 minute wait so I wasn't too upset. I will wait an hour again if need be because I like the quality of service. Also, it seemed out of the 6 techs that were in there only 2 of them were able to do acrylic/gel so that's probably why the wait time is above average. Overall I had a good experience and I will be coming back.