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  • I've been getting care at AARA for about a year now. Overall, three stars. The good: The phlebotomists are super sweet people. The front desk staff are usually pretty polite and kind. When you come in for your appointment, you don't sit in the waiting room forever--you get brought back pretty quick. The people that come and take your weight and temperature etc (medical assistants?) are always sweet. The office is always very clean and well-kept. The bad: you better hope you like your doctor and you never move, because you're not allowed to change docs or locations. Lucky me, I have to go all the way out to 59th Ave & Greenway despite living in the East Valley since I'm not allowed to move. I have Dr. Solomon and I see lots of positive reviews about him...happy for you guys, but I haven't had the greatest experience. On the rare occasion when I do see him and not his PA Kate, he seems...inattentive at best. He'll ask how you've been and then the moment you actually start telling him how your pain has been or how you've been having a new symptom it's like his eyes just gloss over and he stops listening. He's in a rush to get you in and out asap. Kate's fine, I guess. She seems detached. Overall, in my time here, I wouldn't say I've exactly received state of the art, unmatched care, which is disappointing, especially for their price tag. I have yet to find an effective treatment for my SLE.
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