On the upside, Jim's is a nice local diner for those of us here in west side of Surprise. The food was above average. Well-seasoned and fresh. The kids and I ordered burgers and fries, while my wife had a gyro. The food arrived hot after a short wait.
On the downside, the servings were on the small size. Scant toppings, small burger patty and the gyro was about 1/2 the size of the one depicted on the menu. Fries were extra, so what was a $4.50 burger ended up being closer to $7.00 with the drink combo.
In the end, it's a nice place but it's far too pricey for what you get. I may go back infrequently, but I'd rather spend the extra gas money and drive down to Red Robin for a better burger and limitless fries!