Pros: Clean space with nice decor. I was offered tea or coffee. My technician was very pleasant and soft spoken.
Cons: The woman threading my eyebrows did such a terrible job of it. It was a very painful and slow process (I've been threading for years, so I'm no novice to the process). My skin was bruised for days after, no exaggeration.
She also did a poor job of shaping my nails for my shellac mani and pedi, and cut some of the cuticles to the point where they bled.
So basically I was injured in several areas of my face and hands instead of being pampered.
Polish selection is very small.
Side note: I was charged tax on the full amount of the services, where I'm sure that it's only supposed to be taxed based on the amount that the Groupon was for. Queried it in store and with Groupon, but the response was unsatisfactory.