I've gone here twice now. Once for a seatbelt problem and just yesterday for a dashboard light replacement and tire and rim replacement.
Cons:
* Had to call them a couple times to figure out the status of my car and when it was ready. To be fair, they seemed like they may have had a lot of work that day, but I expect a auto repair shop to be more proactive in letting me know when my car is ready.
* They also didn't give tell me how much the bill would end up being in advance which Meineke, by contrast, does before starting work.
Pros:
* Cheaper than taking it to Meineke which is where I usually go.
* Repairs done to my satisfaction.
* Friendly service. If you need a ride somewhere close, they'll take you there for free. Feels more like a small, family business.
If you're on the west side, I'd definitely recommend them and plan to go there again.