The staff is very friendly. However they are very slow. I have been to this location more than 10 times and every time the wait is longer than 20 minutes from ordering to receiving my beverage. Apparently the barista was having a bad day and all stressed out making the experience uncomfortable. Staff seems to be very focused on making coffee for drip instead of taking orders f people in line. This has happened every time I have visited this location. The final product is usually good, When the person taking orders gets what you ordered correct.