Despite making a reservation for Monday night, our party of nine had to wait 20 minutes to be seated and 45 minutes to get their first round of drinks. It took the waiter 35 minutes to inform us one drink we ordered was not available! It then took us 30 minutes to get checks. When one of us asked to speak with a manager, a chef was sent out and said he would check on our checks. He offered no apology. All left angry and disgusted. Granted it was Charlotte Restaurant Week and our party requested eight separate checks, but Mickey & Mooch blew this opportunity to impress nine women who live within five minutes of the restaurant. They need to staff up for these promotional events. Perhaps we caught a rooky waiter, but Eric K's review below indicates a very similar experience, including the sloshed drinks. A reminder to restaurants using Groupon or celebrating Charlotte Restaurant Week - Get you game on man! Otherwise, you are actually using your marketing dollars to hurt your reputation...