Dr. Burke is absolutely incredible, sadly the staff at that location and the Charleston in summerlin believe that doing nothing is the way you give great world class service. I notified the manager and he did absolutely nothing to resolve it. Dr. Burke, so smart moving to your own satellite location. You could not of done it soon enough. They would have ruined your impeccable reputation and kindness. Hopefully Ryan will learn through the medium of social media, that when you say you are trump style, you mean it. I'm sure after he loses enough clients for that location they will catch on, on, what not to do to keep clients satisfied.