My initial appointment was amazing! It was my first time getting lash extensions of any kind and they turned out amazing! My stylist and the environment was accommodating and comfortable. I only gave it 4 stars however because getting an appointment for a fill is difficult. When I sent over my schedule, they only provided appointments for a full set, which was $44 extra. I commend their dedication to finding something for me, but I don't want to shell out more money since I am already paying for the membership.