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| - This has got to be THE most HONEST MECHANIC I have ever been to. Not only is it convenient (right at the corner of Bloor and Bathurst, with key drop option available), but they are ridiculously honest I'm actually in disbelief as I type this review. The people who work there are super friendly too, they never make you feel stupid and as a woman with a truck I'm weary people will take advantage of me or talk down to me, but that never happens here. The customer service is amazing and the people make you feel like family. My experiences here have been as follows:
- First time I came here was because I felt like my alignment was off the night before a trip to Montreal - I needed to get the alignment and hopefully an oil change done first thing on a Friday morning cuz I had to be on the road to Mtl. by noon. I used to go to Canadian Tire but they were unable to accommodate me for a morning appointment the next day because they said it takes several hours to do an alignment. Feeling more desperate, I called Midas as a last resort because I (wrongly) ass-u-med they'd be kinda expensive - but it turns out their cost for an alignment was actually CHEAPER than Canadian Tire and they were able to see me first thing the next morning! On top of that, their website has coupons for $ off any work and oil change deals so #protip: make sure to check out the Midas website and grab your coupons before you go. I dropped the truck off at 9am and by 10am I got a phone call from them - "Truck is ready to be picked up, your alignment was fine, we have a printout of the specs to show you, so we didn't need to do the work after all, we did do the oil change, come on down and get your truck!" My jaw literally dropped to the floor. A MECHANIC TELLING ME THE WORK WASN'T NECESSARY, not charging me a dime, in the heart of downtown Toronto? THIS IS UNHEARD OF. Needless to say, I made it on the road in time, confident with my alignment, with the extra $ I had set aside to spend on the alignment still in my pocket to splurge on my trip! Not only that, they did an ENTIRE vehicle inspection checkup/spec/printout sheet to show me free of charge when I went to pick up my truck. Midas won me over as a customer right then and there. Canadian Tire who? lol
-Second time I came here was cuz my muffler was making a rattling noise on acceleration. I got my brother to help me isolate the noise before calling the garage so we knew that it was coming from the exhaust system. I was reluctant to bring my truck in anywhere cuz I was afraid of how much even just a diagnostic/estimate would cost me. It turns out Midas at Bloor/Bathurst does the inspection and estimates for free!!! Brought my vehicle in before work, and by 11am they were on the phone with me to let me know the "damage" - turns out it was just a loose clip. They replaced it for FREE. They told me that the vehicle was fixed and ready to be picked up, and everything looks great and I owe them NOTHING. I was sitting here prepared to spend in the ballpark of $1000 for repairs and it turns out I owe $0.00. If I could have hugged the guy through the phone I would have.
Just also note it seems like I'm bringing my vehicle for all these unnecessary repairs - no. I am not a rich woman so when I bring my truck to the garage it's cuz I'm trying to avoid MORE costly repairs in the future (i.e. having to buy new tires for driving w/ the alignment off for too long, and not just ignoring a noisy exhaust/muffler issue). I'm not some nitpicky person when it comes to my truck - it's got lots of untreated cosmetic damage from when my mom backed into me (lol) and a crack along the bottom windshield from a pebble hitting the windshield during a bad storm - but I do like to address preventable driveability issues before they get worse. This mechanic is so honest it's actually ridiculous and they are so friendly and nice I feel like finding them was akin to having a horseshoe up my A$$. PRICES ARE ENTIRELY REASONABLE - cheaper than Canadian Tire and service is way more personalized - Please go to this garage, they are amazing!!!!
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