I wish I could give zero stars to this so called "business" . This is two people braiding hair out of an apartment. Since I've been struggling to find a decent salon to braid my hair I decided to give these girls a try after reading all the rave reviews. So, I called and set my appointment for 1pm on a Tuesday. It was about 35 minutes drive from my home. I arrived about 20 minutes early and was surprised to find it was an apartment building(from the reviews I knew it was a home but was expecting a private house, is it even legal to advertise an apartment building as your place of business?? ) Anyway, I parked on the street and gave them a call since they never gave me an apartment#. The person that answered (Louise) sounded surprised and asked, "who is this" after I announced that I was there for my appointment and just needed the apartment #. She abruptly said she would "call me back", never gave me the apartment #. I started to have a sinking feeling. I sat there in my car outside the building waiting for a call back that never came. Instead I received a text message saying the sister is sick and cannot do my hair, do I want to reschedule????? Really??? how unprofessional?? A TEXT????? First of all the lady that answered my call was the same voice I booked the appointment with that said she would be doing my hair. From my deduction I believe they totally forgot to write me in on their schedule and came up with the lame excuse and didn't even have the professional courtesy to call me, instead sending a TEXT!!!! Telling me one sister is "sick" and the other conveniently "out of town?"