On arrival at check in - hotel front desk asked if we would like a drink and to bring our bags in for us as there was no trolleys. Check in to room - gorgeous. King Suite. so gorgeous! Went for a swim, pool facility was clean. No towels there but staff brought some in. Unfortunately in the night there was some loud partiers outside but that isn't the hotels fault. Didn't eat at hotel. Next day we were there for an event. Grand ball room-- gorgeous. asked front desk where I could buy a water and they gave me one for free. Staff super friendly. Would stay here again no questions asked