I bought a groupon for laser hair removal from smooth a couple of months ago. I had my first appointment just over a month ago. I saw Rachael. She is an absolute doll. We're both from Michigan so I felt like she was a kindred spirit. She's also very fast, and the treatment was virtually painless. I've had laser hair removal before and compared to that this treatment was nothing! I saw a good 75%-80% improvement with my first treatment. I had my second treatment a few days ago and I saw Rachael's sister, I believe her name was Elizabeth. She was just as nice and fast! My next appointment is with their sister in law Amanda in a few weeks; I'm excited that I'll get to meet all three of them!
I've never had a problem booking an appointment. I booked my first two when I initially called and my third appointment when I had my last treatment. The office they work out of is small but really nice and very clean. I also love that it's a family business so they really care about their clients. I would absolutely recommend them to friends and family!