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| - I have been served Gaylord Catering food more times than I care to remember and have always been disappointed. Twice I became ill. I am not exaggerating. When Gaylord's shows up somewhere I get the coffee and a roll.
From my experience the dishes are always of the lowest quality.
Note that everything looks ok but often the hot dishes are not hot.
This is not criticism of the staff. Just the quality of the food is always disappointing.
update: I was contacted by Gaylord Catering regarding my review. I think this shows that the owners care about the quality of their food and service and that they have much more sense that many other businesses out there that seem to ignore their negative reviews and cannot even update and maintain a decent website. (a whole other topic)
In response I want to better describe what I am referring to in my previous review. Everything has always been neat and clean with Gaylord. Their food has never had a bad or spoiled taste. My illness has nothing to do with food poisoning or anything like that. I have just felt nauseous for a while after eating their catered breakfasts. I really think they need to change up their eggs, sausage and breakfast potatoes. Everything looks ok but it never sits well with me for the next hour.
I have eaten some lunches that have been ok and I never became ill after eating a Gaylord's catered lunch.
As I briefly mentioned in my previous review the staff is at no fault. In fact, Gaylord has always been on time, the staff is neat and professional and everything is presented nicely.
Anyone who is selecting a catering service should taste test a complete meal that is being served before ordering the service. I have experienced some real nightmares at weddings, funerals and family reunions. Gaylord Catering has never presented a dish like some of the bad dishes I have been served over the years by other catering services. I have been served raw meat in Milwaukee, spoiled fish in Waukesha, cold and two hour late food in southern Wisconsin, over salted meatballs in West Allis, tv dinner style food in Montana, seriously low quality seafood in Oregon, completely cold food in West Virginia and a 6 dollar meal for the cost of 20 in Madison, Complaining about disappointing food at a catered meal is bad manners in my book so I just pass the poor servings and eat what I can. But on Yelp I can express what my real experience was and I try my best to be as constructive and fair as possible.
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