Was excited when I walked in. It was packed for a Tuesday at 930am. I counted 27 people. Placed my order. You choose your coating, topping and then a drizzle. I got an assortment of what the cashier said was the most popular. Oreo, maple bacon and French toast. Boy did it smell good in there and when I saw them they looked amazing! First bite and disappointed, totally soggy. Stick to the roof of your mouth soggy. Not sure if this is their normal, I'd hope not. Based on this not a fan. I really thought the kids would really enjoy going on an occasion so they could make their own creations. Kind of like tcby which they love. $15 ish for a dozen. $15 down the drain, they are going in the trash. If I had tried one there I likely would have ask for a refund.