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  • I really, really hate this place. Not Kohl's in general but this Kohl's. The service never seems to be great and every transaction I have made ends up messed up. I know, I know, it can not be true. It is. I stopped going there, though convenient. The first time I was double charged for an item, then I was overcharged for an item, then my exchange was done improperly. The last time, when my exchange was not done properly, I lost my coupon I used during the transaction. I exchanged the same item for a different size by the way. I had earned Kohl's cash during that transaction too, so the took that off what was owed. Even though, I did an even exchange, somehow it cost $25 to do it. The cashier said she was mistaken and did a return and repurchase and did not know how to change it. Great.
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