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  • I have been a patient of Dr. Mody for almost five years and I will no longer be seeing him. I really like Dr. Mody and wish I could stay with him but the staff of his practice has made me decide to look for care elsewhere. They are unprofessional, unorganized, and flat out rude. This started when Dr. Mody changed from his old practice and moved into this new building. I tried to get a refill called in from my pharmacy on a Monday and on Wednesday I called back to ask what was going on. I was told they were still checking it and would get to it as soon as possible. When Friday rolled around I called back. Peggy acted as if I was bothering them and said they would get to it when they could. It was finally called in the next Tuesday. The next issue came when I needed to see a specialist for a check up after a surgery. After a week I called back to see what the hold up was and was told it was done and they would be calling me to schedule an appointment. After two weeks I called back and asked to speak to Dr. Mody directly. Debbie got an attitude and very defensive and told me that the physicians did not talk or call back patients and I would not be able to speak with him. She said the appointment person only worked until noon and would handle it. After two more days I finally got a call from the specialist to make an appointment for a totally different procedure. To get them to change it to the right procedure took another week! I now need to get another specialist referral and I'm stressed out about having to call and ask them so I have been putting it off. It has become obvious that this practice has too many patients and cannot give the individual care that should be expected from a family doctor. This, coupled by the fact that the front desk and scheduling personnel are rude and incompetent has made my decision an easy one. I hope this helps steer other future patients away from this practice.
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