Again I will post one more critique of Panera in Oakmont I hope either someone in management will pay attention,care enough and address ALL the negative posts. I ordered soup the other day and it q a. Luke warm so I addressed this with the girl at the register and ask for the soup to be reheated she told me there the microwave and for me to reheat it myself, now that's not a big deal but that is also not good customer service and when I asked her to reheat it she said no that's not her job and told me to take the soup to another employee instead of doing it her self. This is just another example of the rudeness ,lack of customer skills and total lack of training or a laziness on her part and to make matters worse the soup was VERY watered down. I TOTALLY DISLIKE THIS PANERA AND AM.SURE THIS WAS MY LAST STOP THERE. Hey Sam Covelli read the messages all pertaining to the poor service and at the very least address the situation and at the very best train osome of the people working there and fire some as well,you odloowould be doing both the corporate a good deed as well as sevall of them for gthe customers before you loose most of them.