Wow. Came on a Friday night and expected a wait. They quoted us (party of 4) 30 minutes and sat us after 75 minutes. Then we sat at our table for 15-20 minutes before our actual server took our order. We were only offered water. That wasn't necessarily a problem considering we only wanted water. We just thought it was interesting. Then we all had the BBQ burger and the top half of the bun was nice and fluffy, but the bottom half was rock solid. It was like biting into a hockey puck. The service took so long throughout our meal that we were one of the last parties to leave the restaurant.