My issue with this place (both locations) is that their service is inconsistent.
I've tried twice now to place standing orders to the Fort York store from the Bathurst store and both times have failed. When I call Fort York they say they haven't gotten anything and when I call Bathurst they blame the Fort York location. It's frustrating.
My pup has been without food twice and I had to run to PetValu in rush hour to get her food because it's the nearest store that carries the brand I need.
Also, I don't get the point of the Fort York location. They hardly carry any stock and have minimal selection. So, why?
I'm just very "meh" about Pet Social in general.
They're lucky I give them my business only for for the sheer fact of their location. Otherwise, i'd go elsewhere.