On July 25, 2013, I noted an issue with one of my tires. I needed to have it repaired quickly. I called this store and spoke with Raul. He instructed me to bring my car into his store, ask for him and he would fix it as quickly as possible. Upon my arrival to this store, one of the associates directed me to Raul and he greeted me with a smile, noted the distress on my face and assured me again he would repair it promptly. He took my keys and immediately parked my car in the garage for repair.
Within thirty minutes my tire was fixed. Raul informed me I was going to need new tires soon, offered me a very reasonable quote and said to call him before coming to have tires replaced and he would make sure I was cared for promptly. He was patient and answered all of my questions with a smile and did not make me feel stupid as I have felt at other times when walking into other auto shops.
I highly recommend this store and please take the time to meet Raul. He is one in a million. I feel a complete trust he will take care of any problem I ever have in the future (of course, I hope I never have any more problems) lol. This gentleman is a true professional and obviously loves his job. And if an award is given such as Employee of the month, please make sure this man receives the award.
Thank you so much for the awesome service I received.