The nice salon and monthly promotions are what got me to go in and check it out. But I regret ever going in because the staff is SO PUSHY. I'm not sure if they make commission off selling their products or what, but it took me about 20 minutes to explain to them that I don't need their $75 face moisturizer. I finally ended up buying a bottle of their cheaper lotion ($45) just to get them to stop talking (by the way you can buy any of the same lotions on Amazon for 1/4 of the price..)
Also, I saw an ad for a 19.99 month and when I asked about it, the girl told me they aren't doing it anymore (yet it's on the website?) and somehow convinced me to do the 35 dollar membership. Fine, whatever!
Throughout my membership period (3 months) the staff would keep aggressively trying to sell me products or upgrade my membership which was annoying. They would also straight up ignore you for 10 minutes when you walked in while they talked amongst themselves. Come on now, people!
When it came time to cancel my membership, they were trying to talk me out of it and avoiding it at all costs. It's like they argued with me about it. Awkward.
The tanning overall was fine because the facilities are nice and clean. But the staff is just kind of rude...