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  • I was initially very excited about moving into these apartments. But after living here for a year I find the ownership and management inflexible and not very loyal to their residents. I had to move into a bigger apartment halfway through my lease because my husband came home from a tour overseas earlier than expected and we found out we were expecting a short time after that. We were charged a bunch of random "processing fees" just to move into an apartment in the same complex 2 doors down. These fees totaled over 300 dollars. When I signed both of my leases the clubhouse was advertised as one of the benefits for living at the complex, we were able to reserve and use it for free. But they randomly changed the policy to charging a very large refundable deposit and a non refundable fee to use the clubhouse about a year into living here. So an amenity and selling point that drew me to the complex was then taken away. The building I live in has had huge ant problems in both places, regardless of how clean the apartment stays. The front office did pay for the apartment to be sprayed once but the problem persisted and we had to personally take care of it on our own. The front office does not have any loyalty to residents who have lived in the complex and who plan on living there for a long time. The attitude seems to be that any resident can easily be replaced and probably with someone who will end up paying a higher rent. The ladies at the front are nice, don't get me wrong, but they do not have any flexibility towards policies like charging for the clubhouse etc.
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