I'm sorry to say my experience was pretty bad. I showed up for my appointment and no one was there despite a confirmation from Michelle (owner) 2 days before the appointment. Not even the respect of a phone call since. I lined up a sitter for my newborn and drove the 30 minutes, paid the garage parking fee and waited 20 minutes. In asking around, I've learned she's notorious for this. Not surprising this was a prepaid service I had booked through a Groupon deal. What a scam. And she's still running deals through today! DONT WASTE YOUR TIME OR MONEY.