Wow - I have always liked the convenience of Cornblooms and have purchased several shoes from them. However their incredibly stingy return policy is just out of step with the kind of cliental that come here and pay a bit more for service and convenience. I purchased a pair of boots and took them to my cobbler to ask that they stretch the top a bit to accommodate some inserts. My cobbler said it really would not be practical for that area of the boot (toebox). All said and done this ended up extending past the two-week period. These boots have never been worn. I asked for a compromise and suggested that instead of a return they simply exchange them for a size up into a rather unusual size (size 11 for Pete's sake) thinking this would be 1) to their advantage as well since that is a rather large size and 2) maybe my cobbler could work with that and I could just wear thick socks. This would be a no loss to either party. Nope! I have been a pretty steady customer from this store since I moved here less than two years ago. No more. Simply outrageous for this kind of store. Don't give them your service; they really aren't worthy of it. A shame really...