The Wilhelm service representatives (especially Mike) are marvelous from the time that you enter their facility to drop off your car to the time that you're called to pick up your vehicle, you feel very welcomed. The mechanics do a great job of repairing your vehicle and the work is done based on a fair repair price. I like the fact that they offer rewards and coupons to help discount the repair cost for your vehicle. I will definitely continue to do business with this very trustworthy company.