My fiance and I just picked up my custom designed engagement ring after working with Oren at The Diamond Vault. I can't say enough wonderful things about the process. Not only is Oren extremely friendly and professional, but he was patient while we asked many questions and threw around a lot of ideas while we were coming up with the perfect ring design. He had great suggestions and is very knowledgeable in the science behind diamonds and jewelry elements and how they work together to create a piece that will last a lifetime. We were extremely impressed throughout the entire process. We never felt pressured, and I can't thank him enough for creating the most beautiful ring that I get to call my own. Looking forward to coming back in a few months to design my wedding band. Thanks Oren!