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| - DIRTY, Condescending Doctor & Too Busy Staff! See specifics below on Doctor, Cleanliness (lack of), scheduling and reception.
It's interesting that DR Walker said web reviews can't be trusted (paraphrase) because I imagine his reviews are all negative! I think he said that due to how, just like me- patients do not have positive opinions about him, the "care" he provided and the overall opinion of the establishment.
1. Doctor: DR Walker was very inconsiderate and condescending. He didn't listen to me speak (interrupted constantly), he was rude and poorly judgmental when discussing my diagnosis and failed to treat me with respect. I went for a surgical consult and not only did him and nurse insist on an unnecessary full exam (when he was just sending me to someone else), but also I was trying to have a conversation with him as he was standing with his hand on the door knob trying to leave! I am so thankful that he referred me to a different doctor in the practice (although that dr was a urologist, NOT a GYN so another wasted trip and money!) Dr Walker is not someone I trust and not someone I ever want to see again!
2. Cleanliness (lack there of): The patient room was not cleaned, which is extremely gross because the nurse changed the paper in front of me but did not wipe down and sanitize the bed. This is substandard behavior for a medical establishment, not to mention against the standards of the AMA and Requirements of Hazardous Prevention Protocol. The bed was not given with a pillow and the room only had a gross stained cushion bench to set clothes on and a dirty exam table.
3. Staff & Scheduling: The receptionist was friendly but she was too busy with phone calls and other patients. They need another person in there so patients don't have to wait on the phone or standing in check in and out lines.
I had to wait 2 weeks to get in with DR Walker, under the information and impression he'd be the one treating me and now I have to wait another two weeks to see the other Doctor for another surgical consult!
4. Paperwork; It is also interesting that the paperwork had a part regarding legality and wanting patients to agree on not taking matters to a court of law. (I refused to sign it)
As I stated, I'm thankful I won't be visiting that location and Doctor again and I fully intend to file a grievance with the AMA.
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