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  • I tried to return some protein shake as it made my wife sick. On two separate occasions I got the same employee who didn't know how to ring up a return. She asked for phone number, address and DL number several times each time. I had the receipt, why do they need all that? How annoying. Both times she told me to come back when someone else was working. You'd think after the first time of not knowing how to process a return she'd be sure to know how the second time. It appears she needs some training. I got the feeling they don't like returns at that store. Bad for the P&L. Ended up driving to the Anthem store where the manager was very helpful and was in and out less than two minutes, not the half hour each time I tried before. I'll be shopping the Anthem store from now on.
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