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  • I visit Phoenix frequently on business, and have made two stops here, specifically for a kosher meal after a long day of travel and work. Tonight, on my second visit, I ordered what they laughingly call BBQ ribs. I specifically asked the server what kind of ribs are served (short ribs, long bones); I was told three long bones. What I got were three strips of short-rib flanken, smothered in an almost flavorless BBQ sauce. These were over-cooked and tough. When I queried the server, she just shrugged. In fact, her reply was "I'm just a server." Very unprofessional. When I went to pay, I asked if there was a manager available, I was told no. When I discussed this with the cashier, she could care less. As an Observant Jew, I do my best to patronize kosher restaurants; I will not return here. These people could care less about what they serve and how it comes out. If you observe kosher practices, find someplace else and don't waste your money. If you don't, go somewhere else!
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