The good: Their bagels are always fresh and pretty good, the coffee is almost always full and the service is friendly...
The bad: The service is SSSLLLOOOWWW! I know this isn't fast food but damn... Is it lack of training or lack of help? I walked in today and there were 2 people in front of me. It took a FULL 10 minutes for someone to take my order. There are almost always 2 servers at the front 'breakfast' registers and there are always at least 3 others floating around going in & out of the back kitchen that never help the servers. What's up with them? Who are they? Why don't they ever help out?
Noticing another yelper mentioned Settlers Ridge and I'll be going there from now on...