| rev:text
| - Weiner is a pretty reliable landlord overall when compared to other property management companies in the area. I rented an apartment from them for two years and they typically respond to maintenance issues pretty quickly. The people in the office are very friendly and helpful (so I had a hard time writing this review). When I needed to move in just before the lease started, they were flexible and easy to work with.
However, there were several major issues with the apartment and the management of the property that negatively impacted my experience.
1) Price and Quality: The price for the apartment was relatively high and, while the apartment was spacious, the quality of the products in the apartment was questionable at best. There was no thermostat in the unit so the temperatures ranged from 55 degrees to over 85 degrees in the winter. The paint and maintenance jobs were sloppy. The paint itself was poor quality and there were darker layers of pain in crazy dark colors underneath the beige top layer. When I tried to clean the wall with normal all-purpose cleaner, the paint dissolved immediately. There were marks in the carpeting and a hole in the couch when we moved in. We were charged for the hole in the couch via our security deposit. We had multiple window shades break during normal use because the plastic was too thin and poorly designed. The soap holder in the bathroom fell off of the wall because the plaster couldn't hold it.
2) Snow and Ice: They were pretty slow with snow removal and often did not use salt. For a solid portion of the winter, our driveway and sidewalks were a sheet of ice.
3) Privacy: When you sign your lease, you also must waive your right to 24 hour notice for landlord entry to your apartment. In the 2013-2014 academic year, Weiner notified us over 20 times that our apartment would be shown (usually about 24 hours in advance). When this did not work, they reduced the price and then told us that our apartment could be shown Monday- Friday between 1 PM and 4 PM with same day notice. This was problematic for me because I often work from home in the afternoon and interruption derails my work. (Other interruptions included surprise roof maintenance because Weiner doesn't notify tenants of building maintenance unless utilities are shut off or apartments are entered.) On the other hand, I worried about the security of our belongings because the agents do not watch people closely enough when bringing them into the apartment. During the past year, the excessive number of showings definitely put a strain on my life. While I understood that Weiner needed to rent out the place, I strongly believe that they needed to reduce the price earlier in order to do this and they did not adapt early enough in the process. In addition, same day notification should not have been an option.
4) Security Deposit: When we moved into the apartment, it had several issues and it was not particularly clean. There were also problems with cracked and chipping paint that needed to be fixed. we thoroughly cleaned upon arrival. When we left the apartment, we were sure to clean but were charged $440 for cleaning that included some items that existed before our arrival. While they listed the work done, the costs were not itemized by task. We decided not to dispute although we did not feel that all charges were valid.
So to summarize, I would probably still choose Weiner over other companies, but I would be extremely careful. This was my first apartment so I made many mistakes in choosing an apartment. Check the units with a detailed list and be sure to thoroughly examine everything. Be sure to keep a copy of your detailed move in form.
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