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  • So I'm glad I'm not off on seeing the horrible customer service here. Love bringing my son here to play games. But if you are planning on eating in or sitting at bar. Except horrible service. Went one day with family on Valentines day. Yes it was busy. We were walking around playing games w son. Decided to head to bar for couple beers and soda. Stood on one side waiting no service. Walked around found 2 empty seats. Ok now they will see us! Nope. Bartender down the way talking w customers glanced our way. Never came. After about 10 mins walked around to other side again. Stood for about 5 mins. By this time getting highly annoyed. Thing is there were plenty of people standing around that could of helped. Mean while i noticed a girl at a bar top storm off to get her own menu and complaining about the service. Finally manager asks if I need something. I told her she had the worst service behind the bar. And that I've been waiting over 15 mins. She apologized got our drinks. And did not charge us. We are now at our second visit to eat because we received a free entree coupon. Bartenders before even looking at coupon denied it. Then seemed annoyed taking it. Ugh. You think w all the complaints they would retrain in customer service.
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