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| - As stated below, management here clearly has no idea how to run a fast food restaurant. My family and I have left the drive thru line twice now in the last three months because of their "service". The first time, there was a problem with the cash register, which they did not tell us about until after 7 minutes of sitting in the drive thru line. And then they said it would take just a minute to fix. Lo and behold, after 7 more minutes of waiting with no one coming back to let us know what was happening, we drove away.
Last night, we decided to try again. The old saying holds true (fool me once, shame on you...fool me twice...) Again, we waited at least 5 minutes in the drive thru before moving. When we finally made it to the speaker to order, we gave our order, the gentleman on the inside told us he needed us to say it again, which my husband repeated, and no one came back to let us know we were good to go. We waited 5 minutes trying to get someone to come back to talk to us, all the while the cars in front of us had not moved anywhere closer to the window to get their own orders. Corporate needs to come here and clean house. Their service is awful.
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