I have never encountered such horrible customer service! I have very long hair and have been thinking about cutting about 10 inches off and before I did wanted to try out a wig to make sure I wouldn't hate the short look on me. I went into wig land hoping to find a wig I could test out for a couple of weeks but the lady working said I couldn't try on most of the wigs because my hair was too long. So when I asked what I could try on and told her my reason for wig shopping, she told me I couldn't try on anything and that her wigs are "not for play" and if I want to cut my hair to just cut it. Even after I tried to explain that I wanted to buy a wig she just keep saying I couldn't try on anything. She was extremely rude and I would never recommend this store to anyone!