Hont does great pedicures. Gel manicure services were ok. They have to learn to listen to their customers and stop forces products and services that are not needed. Cassy claimed to be the only knowledgeable nail technician, so she worked on me and two (2) other customers simultaneously.....not good. She needs to train her staff, so that customers don't have to wait. Cassy engaged in a distasteful discussion with a customer who was being serviced by another lady about a customer who recently bought a house on a lake front. Poor business etiquette. Do you talk about all of your customers like that?