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  • About 8 years ago, I was in an accident in downtown Pittsburgh. As a result of the damage, I was unable to drive the car but the AAA tow truck driver suggested towing the car to Graceland Automotive. At that time, I had not heard of Graceland Automotive and was a bit leery of having my car repaired by an unfamiliar organization. Since I had no other viable options and was a little dazed from the accident, I agreed to let the driver tow my car to Graceland Automotive. The service and quality of work I received was spectacular. Paul's mother was working at that time as the scheduling person. She was a sweetheart and kept me informed of the status of the repairs. The repairs were done to perfection and when the car was returned to me, it had been washed and cleaned inside. As a result of several other fender benders since that time, I have had to take my car to Graceland Automotive several other times and as recently as this month. Each and every time I have received the same courteous service and repairs done to perfection. Each and every time the car has been returned to me washed outside and cleaned inside. In fact, several times other non-accident related scratches and dents have been repaired without my request and at no charge to me. The organization obviously prioritizes happy and satisfied customers above all else. That is so rare in today's world that it makes Graceland Automotive stand out. It's comforting to know that should I need auto body repair services again, I have an organization that I know and trust! I wish that other organizations chose to operate in this manner.
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