I brought a check into the Farm/Durango location and asked if they could verify it before I accepted it as it was from someone that I did not know. The account rep. verified the check for me!! I deposited it right then and notified the customer that the check would be accepted as payment. A week later I get a notice that the check bounced and they charged me a fee!! What good was it to verify the check...? I feel there is no longer any customer service at this credit union. I have had problem after problem since they changed to One Nevada. I am closing my account after 30 years!!