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  • Arrived at your restaurant at 7:30pm, told the lady by the counter I had a reservation for 7:30pm and she had a puzzled face. Which I knew from there this was going down hill. She seats me, as I am waiting for my friend to show up. No waiter/waitress came to ask me if I wanted anything to drink or apps. Eventually an older man brought some bread and water. My friend showed up around 7:40. We had decide what we wanted to order. Had to flags someone down to a place our order. By this time it was just before 8pm. Had to flag someone down again to get a drink. It took 1HOUR for them to just bring out our appetizer and it was cold!!! We asked our waiter when our main dish would be out and he said should be out soon. Which it was, but our meals where cold again. Our waiter offer to take it back but we were worried we would never see it again. Finally we got our bills, our waiter Josh was fantastic. He compensated for our disaster of an evening. As I was looking at my bill I noticed there was a charge for change of sauce of $3.00 as well as my gnocchi was a different price from the menu. I explained to waiter and he was very understanding, went to his manager or coworker and got it changed. Another thing what is with your atmosphere it was dark could not see my menu had to use the flashlight on my phone, music was way to loud for a small space and you were playing cartoon ( corner gas) on the tv? Not sure what type of crowd you desire but this is NOT an upper scaled Italian restaurant. The likely of us recommending or visiting this restaurant again is a extreme NO. One more thing, when you are leaving a restaurant and the owner or manager asks you how your meal or experience was and you tell them you were very unhappy. Your answer shouldn't be, we were busy tonight, your answer should be, we are sorry to hear that, next time we hope we can make your experience better.
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