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| - Let me start off by saying, the food is excellent.
Now that I've gotten that across, the service is HORRIBLE.
Me and two others were seated and our drink orders were taken, and shortly after our food order. After 15 minutes of waiting patiently for our drinks, our server Nate (bless his heart, he needs a new career), comes back to the table to explain that the drink ticket was lost and our drinks would be out soon. 2 minutes later, came back to inform me that the beer I had ordered was out and asked if I wanted another drink, at which point I ordered a bloody Mary. About 10 minutes later, a table of 8 just beside us, is asking for the manager. They were seated after we were informed our drink tickets were lost, so I guess we must have been patient. After asking for the manager and explaining their drinks hadn't come out yet, I couldn't help but speak up to explain about our 30 minute wait of no drinks...the table of 8 immediately decided to leave after that.
We then explained to another waiter about our wait, and Nate, our original waiter came back to apologize. A couple minutes later, our appetizers were brought out, and still no drinks.
We were sitting close to the bar and could see 2 beers sitting there for 10 minutes. Nate even picked them up, as if he was going to deliver the 2, but put them down and thought otherwise.
After a wait of 40 minutes, our drinks were finally brought out.
At no point was any attempt made to correct the situation, only excuses about being understaffed and busy, although the place was half full at best.
So I leave it at that, my belly full and satisfied, but annoyed at my time here. If I'm back, I will be calling in ahead of time and doing take-out.
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