| rev:text
| - Let me start off by saying I very rarely rate a restaurant poorly, and usually always give employees/food/building conditions etc. the benefit of the doubt. I also try not to write a negative review until after I've gone there 3+ times.
This Popeyes is pretty bad. I've gone at least three times, and almost every time I've had some small issue, whether it be a long wait, messed up order, incorrect/not enough sauces, and then after my last visit, awful employees.
Long story short, this last time, a friend and I went in about 1 1/2 hours before close. I ordered a 3 piece traditional combo, and my friend ordered a 5 piece tenders combo. After about 15 minutes of waiting in the store, I got my food. While waiting another 10 minutes for my friends, I decided to check my food (based on them getting many things wrong in the past). Lo and behold, one of my pieces is missing. I made a relatively serious joke to my friend saying, "I wouldn't be surprised if they did that on purpose, especially for how often things go wrong here." He laughs and we continue to wait. Now his food is finally ready, and as he goes to the counter, the two employees are putting his tenders in the box, and he overhears one of the employees say to the other, "only put 4 tenders in." Remember, he ordered a 5 piece. So he looks in his box and only sees four, so he assertively tells them instantly and asks for his 5th piece. Which the scandalous employee kind of shutters and gives him an extra (he luckily ended up with 6, I wish I got an extra ). I didn't hear the exchange but when we got in the car he tells me all of this.
We get home and I sit down, and guess what? They gave me the wrong sauces!
Long wait, relatively poor customer service, purposely trying to give us less food than we paid for (they also over charge the crap out of getting an extra breast or thigh), and wrong sauces. It's mind blowing how hard it is for them to give correct sauces hahaha.
The only reason I'm giving this two stars instead of one, is that Popeyes is amazing and the food has always been good when I go to this location. I will be back, but I will make sure not to go through the drive thru (they mess up 100% of the time in the drive thru), and I will meticulously check my entire order before I leave. And the reason I'm writing the review is so that you do the same, and don't let this poorly run restaurant screw your over as well.
Au revoir!
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