I have been a patient of Carle for many years, and even worked in the ER for 3 1/2 years. I have almost always been pleased with the level of service I have received. When issues have arisen, they are dealt with quickly and professionally. Hey, we are all human, and healthcare is a tricky field - the human body is a complex structure and any doctor can only do so much. Recently I have heard co-workers who doctor elsewhere in the community talk of their experiences and I must say, after hearing their concerns and stories about their treatment, I am SO happy I am a patient at Carle. Frankly, I think they need to dump their current provider and join me.