We booked a reservation for this restaurant through AccesResto part of Vie Urbaine. You are supposed to get a discount on the meal when you book through them. When we got to the restaurant my husband showed the e-mail confirmation from Vie Urbaine to the hostess and she said "great, no problem!" Once we were seated it took about 15-20 minutes before the waiter even acknowledged our presence. My husband once again showed the reservation confirmation to the waiter.
After we ordered we went to what they call a salad bar. It had some cold macaroni, orange slices, rice, beans, tomatoes and wilted lettuce. Not impressive at all. After we got our plates and sat down the waiter said they could not honor our AccesResto discount because we needed to print the e-mail confirmation. What? It doesn't say anything about printing the voucher on their website. We decided not to make an issue of it and try to enjoy the meal since we had already sat down to eat but it was clearly their way of getting out of honoring the promotion. I guess they figured because we were tourists they didn't care if we came back or not.
I wish we had read the reviews on this place before we went. They really don't want serve you any meat. We were there for quite some time (because the service was so slow). They would carve little tiny pieces on to your plate when they bothered to come by and act like they were doing you a favor. It was disappointing. We've been to several Churrascaria chains like Fogo de Chao, Rafain and Texas de Brazil and this place was horribly disappointing. Unappealing salad bar, stingy carvers and slow service. I rarely take the time to write bad reviews but I'd like to save some other family from making the same mistake we did so I'm posting to Yelp and TA. Skip this place.