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| - So my husband and I went in to PT's for happy hour to get a bite to eat and have a few drinks. It took about ten minutes to get acknowledged and when we finally did we asked our waitress for the happy hour menu. She quickly handed us a menu and left. Ten minutes later (we are trying to get her attention she was gone so long), we asked her what appetizers were $5.00 and what drinks are 50% off. She tells us there are only two $5.00 appetizers so we order one of each. We ask about drinks, I ask if there are any wines on special, she says yes so I order a glass of wine. My husband asks about the beers, she quickly points to a couple brand names on the menu than says let me grab you a beer menu. So we assumed since we had asked her multiple times about the happy hour specials, the menu of beers she gave us was happy hour beers. My husband orders a 16 ounce angry orchard, we also ordered a pizza which was half off. The two appetizers came out first, they were ok ( chicken fried fries and shrimp ). The pizza came next than the beer. After about fifteen minutes she comes back to tell me my wine would come soon, they didn't have any clean glasses but they are washing them now. Eventually my wine showed up. At 5 minutes to 7pm the waitress shows up and asks if we want another wine/beer because happy hour is ending, we say yes. Ten minutes later the waitress comes back with the beer but again says they have no wine glasses, can she pour straight from the bottle into my wine glass (which I had barely drank any of), I told her yes that's fine. So fast forward to the bill. We get the bill and she charged us $7.99 for the fried shrimp (was one of the two items on the $5.00 menu), she charged us $6.00 for one angry orchard and $5.50 for the other. So again we have to try and flag her down to ask about the charges, she says sorry about the shrimp and tells us that we ordered the second beer after happy hour ended but she also told us the angry orchard wasn't on the happy hour menu............ Umm, she had come to us letting us know happy hour was ending and we ordered both a wine and a beer (somehow the wine still made the cut off the 50% off), se told us she could show us the time she had entered it into the computer........ Really?? So ok, whatever, lesson learned. But the final straw was when she charged our credit card but never reduced the price of the shrimp appetizer after I had brought it to her attention. All in all terrible service, the waitress seemed genuinely put out by us. This was the worst service I have received in a very long time, she was not friendly or helpful, she seemed to be in a big hurry and didn't care if we ever got served. We will not be back to this PT's nor will we recommend it to family or friends and we will be sharing our experience with them. Hopefully this will help someone else from a similar unpleasant experience.
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