Sasha is an excellent manicurist. She is meticulous, gentle and does a great job using the hard gel. I was always pleased with the results.
Why not a 5 star rating? Sasha doesn't have enough respect for her clients to show up on time. I'm not talking about running a little behind here. My first appointment was for 10 am, her first appointment of the day. She texted me at 9:55 to say she was running late. Showing up at 10:25 she stated that she "just couldn't get started" that day. Ok things happen. The next appointment she showed up 15 minutes late. No apology. The third appointment was for 4:15. She arbitrarily changed it to 4:45 (with a few days notice via email) without checking with me first. Of course I didn't get into the chair until 5:15 which caused me to be late for a dinner reservation.
The last straw was waiting for 20 minutes for the first appointment of the day. No Sasha so I left. I'm guessing that day she was on time for her 11:00 for the first time ever.
The good news is that I found a new (to me) salon, Love Nails and tried the SNS dipping system for the first time. It's terrific. No curing via UV or LED and the result looks as nice as gel.