If I could give a zero, I would. Bought appliances and had over two months of being lied to about delivery. The ultimate is when they attempted to bring a floor model dishwasher when we purchased a new one. Manager gave us ZERO compensation for all the trouble his salesman caused. The final straw was when they brought the wrong refrigerator! I have told anyone that would listen DO NOT GO TO THIS STORE! The only positive I have is the install people and delivery people were nice. One thing, when you deliver an appliance, us customers DO expect you to make sure it is level, not just roll it in and say goodbye. THAT is what makes good customer service! If you make a mistake, own it!! Make it right with the customer! I got nothing but lie after lie, no ownership, and certainly no effort on their part to make their continual screwup after screwup right. I have never had a worse experience in appliance shopping EVER!