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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I came here on 11/26/14 because I received a spa package for my birthday in Feb. of 2014. After having saved the package for nine months, I sure was excited to use it! Unfortunately, they booked me for the wrong massage (60 minutes instead of 90 minutes, Swedish instead of Hot Stone). The main problem was after I explained that I wanted to keep my second service (it was booked correctly) and reschedule the first service (massage) for another time so that I could get the time and type of massage I'd desired, the receptionist told me: "Well, your massage therapist drove here for your appointment". So much for the "customer is right"- what about my time driving there and the time off of work I'd taken for the spa package? When I explained that I truly wanted the 90-minute hot stone massage and didn't want to book for a 60-minute massage, her only other option was to "shorten" my second service from 90-minutes to 60 minutes to get the hot stone massage in- which I declined as I'm not going to lose 30 minutes of a treatment that takes 90 minutes (and costs more due to the extra time). All in all, I booked a shorter massage and it was pretty good, but my whole experience with the way I was treated on my first (and last) visit to this spa was off-putting. I will not be returning and do not plan to recommend this place to anyone else. I felt like the massage therapist's time was more important than mine, even though the booking error was theirs. Also, the masseuse had an appointment right after mine- I saw the man go into the room- so the whole "she drove here for your appointment" was an unfounded lie. I would suggest booking elsewhere or at least double-checking your appointment to make sure you get what you paid for and what you want!
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