Exceptional service! Was greeted right away and as I walked through several people greeted me. I let them know I was going to repairs which is in the back and one of the associates came with me to politely remind me to ring the bell.
I had this chain already repaired twice and just got it back in December. I don't wear the necklace everyday. It broke just today when I was taking off my sweater. I believe his name is Gregg. He replaced it completely without sending me on another repair, which takes several weeks. I really appreciate everything and will definitely keep shopping Tiffany's as they stand behind their product and take care of their customers! Thanks again!